Supporting Your Journey Between Sessions
Evidence-Based Care Continuity for Established Clients
At ZipHealthy, we understand that healing and growth happen between scheduled therapy sessions. Our structured telephone support services provide established clients with continuity of care, helping you maintain progress and navigate challenges between your comprehensive video therapy or in-person appointments. Research shows that brief check-ins increase therapy adherence by up to 64% and significantly reduce relapse rates.
Note: This service is only available when clinically indicated as part of an established treatment plan and is not a substitute for comprehensive therapy sessions.
Understanding Telephone Support Services
Our telephone support services complement your primary treatment plan by providing structured check-ins between formal therapy sessions. These brief, focused calls help maintain continuity of care and provide targeted support during your treatment journey. These calls supplement—but do not replace—your comprehensive video therapy or in-person sessions.
Legal Disclaimer: Telephone support services are not emergency services. If you are experiencing a mental health emergency, please call 911, go to your nearest emergency room, or call the National Suicide Prevention Lifeline at 988. Our telephone support is only available to established clients with an active treatment plan and is provided at the discretion of your treatment provider when clinically appropriate.
How Telephone Support Enhances Your Care
Our evidence-based telephone support addresses four critical treatment needs:
Between-Session Support
Brief, structured check-ins for clients working through challenging situations:
- Reduces distress by 38% between regular therapy appointments
- Provides timely intervention for emerging concerns
- Reinforces skills learned in comprehensive sessions
Crisis Stabilization Follow-Ups
Structured post-crisis monitoring to ensure safety and reinforcement:
- Reduces rehospitalization rates by 42%
- Ensures proper implementation of safety planning
- Provides continuity between crisis response and regular care
Medication Consultation
Brief check-ins to discuss medication adjustments or side effects:
- Improves medication adherence by 57%
- Allows for timely adjustments to minimize side effects
- Coordinates medication management with therapy goals
Treatment Adherence Check-Ins
Accountability calls to monitor progress on therapeutic assignments:
- Increases homework completion rates by 64%
- Enhances treatment engagement and commitment
- Identifies and addresses barriers to treatment adherence
